Converged Group
Telephone System in Randburg

We can integrate many systems together to get the best results, setting us apart from the other ICT providers. We start off as designing and consulting in the PABX space and have since grown and moved into Voice Termination and Connectivity. Being privately owned we can provide a high level of service which we have honed after working in the industry for over 15 years. We are proud to say that we are a Tier 1 Communications provider, making us shine like a bright beacon in the sea of other service providers.
The Converged Group is a leader in the ICT industry. We kept on moving forward and as such we added Data and Video service offerings making us the complete solutions provider for all your convergence needs.

All with diverse strengths and skills, the Converged Group team work together to ensure the ultimate business communication solution. Combining our expertise and individual strengths, we continue to flourish as leaders in the voice communication industry. We provide a highly personalised service, reflecting positivity and drive. The Converged Group Management team is well respected as a result of their leadership dexterity and industry awareness. Converged Group believes in the added value of synergy in the workplace. This is done through merging individual strengths to form strong partnerships with our customers. We combine our business management skill with new and innovative technology skills. This ensures we meet all client’s operational requirements in the future. Through such a partnership we provide services as a preferred supplier or in an outsourced capacity. Thus ensuring a higher level of commitment and understanding of each other’s business. Together, we are able to support clients enabling them to achieve true value, fully optimising their IT investment. Converged Group offers a Helpdesk who understands the importance of resolving all IT and telecommunication issues effectively and efficiently. You are our number one priority and we provide a cost-effective solution allowing you to develop a more adaptive telecommunications and IT infrastructure. We are dedicated to improving your business agility. We determine your business requirements and develop a customised Service Level Agreement. With this agreement you know how much you are paying monthly in support of your IT department. Thus budgeting is no longer an issue, it is made easier and more accurate. Our goal is to have individual client calls completed to your satisfaction within a specific time period. We want to provide the best customer and electronic communications services in South Africa. In this day and age of technology that does things only dreamed about a generation ago, what is the most critical part of your telecom and connectivity systems? Just as importantly, as a part of our End to End solutions, we work with our clients to streamline and consolidate how they are impacted by costs. In fact, we’ve deployed solutions for clients that increase their efficiency all the time but more importantly, we save them money. The critical point for us, in South Africa, is to demand more from the connections that we are given. If network and connectivity users demand these sorts of parameters, then any user will have the opportunity to fully optimise the IT environment they operate in. On the other hand, if users aren’t aware of how big an impact that network providers play in the overall quality of the connection, then the speed and efficiency that users truly need can be lost. Our primary goal at Converged Group is to provide the support and service to our clients to allow them to fully optimise the connections they have and strive towards achieving a universal standard to correctly scope the user’s requirements, and more importantly, ongoing monitoring and management to ensure that what was installed continuously meets the business demands of all users.